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Smart LeadZ - Total Customer Relationship Management System
Smart LeadZ is Customer Relationship Management System.
Customer relationship management (CRM) is a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service.
Smart LeadZ provide total solution for Customer Relationship Management, which are essential for business growth.
Main Features
+ Sales Force Automation
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• Lead Management (Manage leads end-to-end : from creating leads to converting them into opportunities)
• Account & Contact Management
• Opportunity Management
• Sales Quotes
+ Customer Support & Service
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• Trouble Tickets
• Knowledge Base
• Customer Self Service
• Online Knowledge Base
+ Marketing Automation
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• Campaign Management
• Mass Mailing
• E-mail Templates
• Mail Merge Templates
+ Inventory Management
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• Products Catalog
• Price Books
• Vendor Management
• Purchase Orders
• Sales Orders
• Invoices
+ Activity Management
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• To Dos, Meetings & Calls
• Recurring Events
• Shared Calendar
• Activity History
• E-mail Notifications
• Notes
+ Productivity Add-ons
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• Email Client
• Outlook Plug-in
• Office Plug-in
• Thunderbird Extension
• Customer Portal
• RSS Feeds
+ Reports & Dashboards
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• Key Metrics
• Customizable Reports
• 20 Pre-built Reports
• 20 Pre-built Dashboards
• Report Folders
+ Product Customization
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• Custom Fields (10 different data objects)
• Pick Lists
• Custom List Views
• Drag & Drop Modules
• Currency customization
+ Security Management
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• User Management
• Profiles
• Roles
• Groups
• Organization-level Access Control
Contact Information
Software Technology ParkKanjikkode, Palakkad
Kerala State,India
Phone: +914912566480
Mobile +919495562846 / 9846977350
E-mail: info@thelionz.com
Services & Solutions
IT Enabled Victories ..
Information Technology brings right control of your organization into your finger tips. Our software products ensure your businss flow, money flow, customer relations ... only for your Growth and Victories ... 
